Privacy Policy

This Internet website is owned and maintained by RH Blake; your use of this website is subject to the terms and conditions set forth below. By accessing this website, you acknowledge that you have read and accept these terms and conditions. If you do not accept these terms and conditions, please do not use this website.

The materials on this website are provided for informational purposes only. You should not act or refrain from acting on the basis of any information contained on this website without seeking appropriate legal or other professional advice on the particular facts and circumstances at issue from an attorney licensed in your state. Information on this website should not be taken as a promise or indication of future results.

While RH Blake does not intend this website to be advertising, it may be considered advertising in your jurisdiction. The hiring of any professional services firm is an important decision that should not be based solely upon advertisements. Before you decide, ask our firm to send you free, written information about our qualifications and experience.

Although RH Blake has attempted to comply with all applicable legal and ethical requirements in compiling this website. RH Blake does not through this website seek to represent anyone in a state where this website may fail to comply with all laws and ethical rules of that state.

Various articles and pages on this website may contain links to other resources on the Internet. Those links are provided by our firm as aides to help you identify and locate other Internet resources that may be of interest, and are not intended to state or imply that RH Blake sponsors, is affiliated or associated with, or is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links.

Information is provided on website “as is” without warranty of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, or noninfringement.

Use of this website is at your own risk. You assume full responsibility and risk of loss resulting from your downloading and/or use of files, information, other communications, content or other material (including, without limitation, software) accessed through or obtained by means of this website. Under no circumstances and under no legal theory shall RH Blake, its suppliers, or any other party involved in creating, producing, or delivering this website’s contents be liable to you or any other person for any lost profits or income, lost business or lost data, or for any indirect, special, incidental, or consequential damages of any character arising from your access to, or use of, this website.

You may download, use, and copy the materials found on this website for your personal, noncommercial use only, provided that all copies that you make of the material must bear any copyright, trademark or other proprietary notice located on the website which pertains to the material being copied from this firm. Except as authorized in this paragraph, you are not being granted a license under any copyright, trademark, patent or other intellectual property right in the material found or described therein. All such rights are retained by RH Blake, and/or any third party owner of such rights. You may not create framed links to our web pages without express written permission from RH Blake.

RH Blake (“us”, “we”, or “our”) operates the website https://www.rhblake.com (the “Site”).

Personal Data
Personal Data means data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).

Usage Data
Usage Data is data collected automatically either generated by the use of the Site or from the Site infrastructure itself (for example, the duration of a page visit).

Cookies
Cookies are small pieces of data stored on a user’s device.

Data Controller
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

For the purpose of this Notice and Site, we are a Data Controller of your data.

Data Processor (or Service Providers)
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject
Data Subject is any living individual who is the subject of Personal Data.

User
The User is the individual using our Site. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Site to you.

Personal Data
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include:

  • IP Address
  • Usage Data
  • Email address
  • Phone number
  • First name and last name
  • Details related to the nature/reason of your inquiry
  • Your current company and  job title
  • Details about your company:
    • Type of Business (Marketing, Design, or Web Firm; Professional Services Firm; Other B2B; B2C)
    • Number of Employees
    • Website URL
    • Current CRM in use at company
    • Current Marketing Automation system in use at company
    • Assessment of company’s current sales and marketing efforts
    • Whether the company has hired similar consultants in the past

You may use our Site without providing any Personal Data, or agreeing to the terms of this Notice. By doing so, some of the content and functionality of the Site will be unavailable.

We may use your Personal Data to contact you with content, upcoming events, and new services and other information that may be of interest to you. Where required by law, you must first opt-in to receive such communications from us. You may opt out of these communications from us at any time by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.

Usage Data
We may also collect information about how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Your IP address and other usage data is not used to identify you personally and the pattern data is fully under our control.

Our website uses cookies.

We use cookies and similar tracking technologies such as beacons, tags, and scripts to enable certain functions of our site and to analyze the performance of our website. We do not track users when they cross to third-party websites and do not provide targeted advertising, however, certain embedded third-party tools on our site may do so. These cookies are not used for any purpose other than those described here. Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services we use to analyze our website usage, like Google Analytics and our marketing automation platform. Some cookies are placed by third party services we use to deliver content on our website, like embedded media players from SoundCloud, YouTube, and Vimeo.

You can at any time change or withdraw your consent from the Cookie Declaration on our website by contacting us. 

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

RH Blake uses the collected data for various purposes:

  • We collect user data via cookies and other means for the purposes of providing and maintaining the Site, enhancing your use of the site, and monitoring the usage of our Site to detect, prevent and address technical issues
  • We collect user data via cookies and other means for the purpose of analysis so we can improve our Site and our marketing efforts
  • We collect your personal contact information, such as name, email and phone number, via form submissions for the purposes of responding to specific inquiries and communicating with you, only in the ways you have requested
  • We collect information about your company and its needs via form submissions for the purpose of determining whether your company could benefit from our services and analyzing our marketing efforts

If you provide us with your Personal Data, and agree to this Notice, we may correlate the Personal Data you provide with previously obtained, anonymous site usage data. We may also correlate, store and analyze other publicly available data related to the email address you provided us, such as the name, industry, or size of the Company associated with it, in order to better understand our site visitors and the effectiveness of our marketing efforts.

Legal Basis for Processing
RH Blake relies on your explicit consent for the majority of our data collection and processing. In those cases of data collection where another legal basis is used, an explanation of the appropriate legal basis is given for that particular data collection point.

What happens if you don’t give us your data
You can visit our website without giving us your personal data.  Much of the information on our website is available even to those who to whom we do not provide services.  If we are providing you with services pursuant to a contract with you, some personal information is necessary so that we can supply you with the services you have purchased or requested, and to authenticate you so that we know it is you and not someone else.

Retention of Data
RH Blake will retain your Personal Data only for as long as is necessary for the purposes set out in this Notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

RH Blake will also retain Usage Data for internal analysis purposes, as outlined in the Use of Data.

Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

RH Blake will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Notice and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.  Please note that the United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Therefore, we rely on derogations for specific situations as set forth in Article 49 of the GDPR.  In particular, we collect and transfer to the U.S. personal data only with your consent or to perform a contract with you. We endeavor to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with us and the practices described in this Privacy Notice.  We also minimize the risk to your rights and freedoms by not collecting or storing sensitive information about you.

Security Of Data
Neither we, nor our Service Providers, will ever ask you for sensitive data.

Non-sensitive details (your email address, etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.  To help protect the privacy of data and personally identifiable information you transmit through use of this Site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.

RH Blake aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.  Please note that we may ask you to verify your identity before responding to your requests to correct, amend, delete, or limit the use of your Personal Data.

If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us by email at info@rhblake.com, or by writing to 27629 Chagrin Blvd Suite 204, Woodmere, OH 44122.

In certain circumstances, you have the right, at no cost to you:

  • To access and receive a copy of the Personal Data we hold about you
  • To rectify any Personal Data held about you that is inaccurate
  • To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to RH Blake. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside of RH Blake might have received the data from RH Blake; what the source of the information was (if you didn’t provide it directly to RH Blake); and how long it will be stored.

Additionally, you have a right to lodge a complaint with the appropriate data protection authority or supervisory authority if you have concerns about how we process your personal data.

We will never sell or rent your information to third parties.

As the Data Controller for the Site, we may collect, store, process, and evaluate your Personal Data, in the manner and within the limitations and restrictions defined above.

We do not otherwise reveal your personal data to third-parties for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, to comply with a search warrant, subpoena or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; or (5) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf.  We may also gather aggregated data about our users and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers and/or other third parties for marketing or promotional purposes.

Service Providers
We may employ third party companies and individuals to facilitate our Site (“Service Providers”), to provide the Site on our behalf, to perform Site-related services or to assist us in analyzing how our Site is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics
We may use third-party Service Providers to monitor and analyze the use of our Site.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Site available to Google Analytics by instructing your browser to refuse all cookies, or by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

Google analytics may collect your IP address in addition to your usage of the Site, but no other personal data is shared with them. Google does not make your IP address accessible to RH Blake.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page:https://www.google.com/intl/en/policies/privacy/

Google complies with the EU-U.S. Privacy Shield Framework.  Details of this certification can be seen here.

Marketing Automation
We may use third-party Service Providers to automate marketing actions in an attempt to nurture visitors with personalized and useful content based on visitor interactions with our website and past emails. You may request that we cease using your information for marketing purposes by emailing us at info@rhblake.com, or by writing to 27629 Chagrin Blvd Suite 204, Woodmere, OH 44122.

Links To Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Notice, Privacy Policy, and/or Terms of Use of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers and third-party systems.

Changes To This Privacy Notice
You are advised to review this Notice periodically for any changes. Changes to this Notice are effective when they are posted on this page.

Contact Us

If you have any questions or concerns regarding our Terms of Use or any questions about our site, you can send an email to info@rhblake.com, or fill out a contact form.